The goal of Ticketmaster Italia srl, a company based in via Pietrasanta n.14, 20141 Milan - VAT no. 09584690961, (to which all the "us" and "ours" that I follow must refer) is to make the shopping experience easy, efficient and balanced in order to allow you to participate in events as quickly as possible. These general conditions of sale are structured in order to guarantee your satisfaction and understanding of the purchasing process on www.ticketmaster.it. These general conditions of sale include the Conditions of Use of the Site.